LiteZilla Warranty

Our Warranty, Made Simple

At LiteZilla, we believe warranties should be easy to understand—no confusing fine print here! Here’s exactly how our warranty works:

LiteZilla Light Boards (Standard and Custom):

  • Covered for 10 years against defects in materials and workmanship. (Note: Electrical components are covered separately for 2 years.)

All Other Products:

  • Covered for 2 years against defects in materials and workmanship.

Electrical Components:

  • Covered for 2 years (includes lights, power supplies, switches, cables, fans, etc.).

Warranty Service: LiteZilla promises timely and professional support to resolve any warranty-related issues.

If Something Goes Wrong:

  • We’ll make it right with a repair, replacement, or refund—whichever solution works best.
  • Regularly clean and care for your product, and promptly notify us if there’s an issue.
  • Modifying or repairing items without LiteZilla’s approval cancels your warranty coverage.

Shipping Is On Us! LiteZilla fully covers round-trip shipping costs for all warranty-related repairs or replacements—no cost to you.

Important Extras to Remember:

  • This warranty covers the original purchaser only and is non-transferable.
  • Normal wear and tear, accidental damage, misuse, abuse, neglect, and natural events aren’t covered.

How to Contact Us: Have questions or need to make a claim? Reach out to us:

Legal Stuff (simplified): LiteZilla is not responsible for incidental or consequential damages. Warranty terms are governed by Wisconsin state law.

That’s it—simple, clear, and friendly!

Detailed Warranty

LIMITED WARRANTY FOR THE SALE OF GOODS

(a) LITEZILLA PROVIDES THE BUYER WITH THE FOLLOWING WARRANTIES ON THE APPLICABLE GOODS/COMPONENTS DURING THE APPLICABLE WARRANTY PERIOD DESCRIBED BELOW:

(i) LiteZilla Light Boards (Standard and Custom) shall be free from material defects in workmanship and materials (other than electrical components) for a period of 10 years.

(ii) Aero Cube Course Constructor, Ball Launcher, ChromaWheel, Clonebox, Hexagon Sensory Panels, Kidworx Interactive Design Suite and Accessories, LiteZilla IllumiTable, LiteZilla Mini, MagWiz Hybrid, MagWiz Kidnetics Course Constructor, MagWiz Sensory Gears, Scarf Launcher, Sensory Bubble Mirrors, Spinfinity, Twistopia Tabletop Labyrinth, and any other Goods not specifically named here, but produced and/or supplied and sold by LiteZilla to Buyer shall be free from material defects in workmanship and materials for a period of 2 years.

(iii) All electrical components, including but not limited to lights, light panels, power supplies, power transformers, power drivers, power switches and buttons, LED receivers, LED remotes, cables, fans, and blowers will be free from material defects for a period of 2 years.

(b) ANY SERVICES PERFORMED BY LITEZILLA (such as installation support or on-site staffing) SHALL BE PROVIDED BY LITEZILLA IN A TIMELY AND PROFESSIONAL MANNER.

(c) Warranty Transferability:
This warranty applies exclusively to the original purchaser and is non-transferable.

(d) Warranty Claims Procedure:
Warranty claims must be submitted via email at [email protected] or by contacting customer support at 414-676-2800. Please include your purchase receipt, product details, a clear description of the issue, and supporting photographs.

(e) LiteZilla’s Responsibility & Limitations of Warranty:
LITEZILLA’S RESPONSIBILITY FOR ANY GOODS OR COMPONENTS THAT DO NOT SATISFY THE EXPRESS WARRANTIES SET FORTH IN SECTION (a) ABOVE SHALL BE LIMITED TO, AT LITEZILLA’S SOLE DISCRETION, REPAIR, REPLACEMENT, OR REFUND FOR THE GOODS OR COMPONENTS AT ISSUE. IN ORDER TO RECEIVE ANY SUCH REMEDY, BUYER MUST REGULARLY CLEAN THE GOODS AND PROVIDE LITEZILLA WITH NOTICE OF THE DEFECTIVE GOODS OR COMPONENTS WITHIN THE APPLICABLE WARRANTY PERIOD. ANY MODIFICATION TO THE GOODS OR COMPONENTS, IMPROPER INSTALLATION OF THE GOODS, UNAUTHORIZED REPAIR, OR COMBINATION OF THE GOODS WITH ANY OTHER PRODUCTS OR MATERIALS SHALL VOID ALL WARRANTIES.

(f) Exclusions & Limitations of Liability:
This warranty does not cover damage resulting from normal wear and tear, accidents, misuse, abuse, neglect, unauthorized modifications, or acts of nature. LiteZilla shall not be liable for any incidental or consequential damages arising from the use or inability to use the products, even if advised of the possibility of such damages.

(g) Shipping Costs:
LiteZilla will cover the round trip cost of shipping repaired or replacement products back to the buyer.

(h) Governing Law:
This warranty shall be governed by and construed according to the laws of the State of Wisconsin, without reference to conflict of law principles.

Why purchase from Little People's Cove?

We are a trusted source for commercial-quality kids’ toys and furniture, making it a go-to choice for anyone looking to outfit childcare settings, waiting areas, and educational spaces. Our products emphasize both safety and durability, utilizing high-grade materials that meet or exceed industry standards. From easy-to-clean furnishings to engaging, developmentally appropriate toys, the selection at LittlePeoplesCove.com is tailored to support children’s well-being and growth in professional environments. By prioritizing reliability and thoughtful design, we ensure that your investment not only lasts over time, but also provides children with a fun and enriching experience.

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